Contact et FAQ
Politique de test sur les animaux
Merci de l'intérêt que vous portez à Maybelline, une marque de L'Oréal USA, Inc.
L’Oréal ne teste plus aucun de ses produits ni aucun de ses ingrédients sur les animaux partout dans le monde, ni ne délègue cette tâche à des tiers. Une exception ne pourra être faite que si les autorités de régulation l'exigent à des fins de régulation ou de sécurité.
Comment puis-je recevoir des bons de réduction, échantillons ou promotions ?
Nous sommes désolés, nous n'envoyons pas de bon de réduction ni d'échantillon.
Vous pourrez trouver des bons de réduction et des promotions dans les journaux locaux, le supplément du dimanche, les magazines et les points de vente. Vous trouverez également des offres spéciales et des bons de réduction sur notre site dans la section Quoi de neuf en cliquant ici.
Si vous souhaitez recevoir notre Newsletter pour avoir connaissance de nos nouveaux produits, des offres spéciales et des événements, cliquez ici.
Vous pourrez trouver des bons de réduction et des promotions dans les journaux locaux, le supplément du dimanche, les magazines et les points de vente. Vous trouverez également des offres spéciales et des bons de réduction sur notre site dans la section Quoi de neuf en cliquant ici.
Si vous souhaitez recevoir notre Newsletter pour avoir connaissance de nos nouveaux produits, des offres spéciales et des événements, cliquez ici.
Comment savoir quels produits me sont adaptés ?
Pour trouver le produit ou la teinte Maybelline qui vous convient le mieux, rendez-vous dans la section Explorateur de produits de notre site en cliquant ici.
I used your product and would like to speak to you
We can be reached at 1-877-456-5287, Monday - Friday, 9:00 a.m. to 5:30 p.m., ET.
None of the above
You may speak with a Product Specialist directly. Please call us toll-free at 1-877-456-5287 Monday - Friday, 9:00 a.m. to 5:30 p.m., ET.
If you prefer, you may also send us an email by clicking here.
Please note if this is a detailed product question or a product problem, please call our toll-free guideline.
If you prefer, you may also send us an email by clicking here.
Please note if this is a detailed product question or a product problem, please call our toll-free guideline.
What are the ingredients in your product?
Our products have been tested to have at least a 3-year shelf life if unopened and stored at normal room temperature, during which they will retain their integrity and perform as expected.
If your product looks and smells the way it normally does, it is good to use.
Certain products, for example sunscreens, may have an expiration date printed on the product.
If your product looks and smells the way it normally does, it is good to use.
Certain products, for example sunscreens, may have an expiration date printed on the product.
What is the shelf life expiration date of a product?
I have a few items that might assist you. Click on a topic from the selection below.
Once you click on your selection, return here for our response.
Once you click on your selection, return here for our response.
Where can I buy discontinued products?
We are sorry that your Maybelline New York product was discontinued. Unfortunately, we have no way for you to purchase a discontinued product.
To see if a similar product is available in our current line, please visit our Discontinued Product section by clicking here.
To learn more about our current selection of products, please visit our Product Explorer page by clicking here.
We hope you will find another Maybelline New York product that you'll like just as much.
To see if a similar product is available in our current line, please visit our Discontinued Product section by clicking here.
To learn more about our current selection of products, please visit our Product Explorer page by clicking here.
We hope you will find another Maybelline New York product that you'll like just as much.
Where can I buy Maybelline products?
Maybelline products are available at mass market retailers, drugstores and supermarkets nationwide. We do not sell our products directly.
To locate a specific product, please return to our website and click on the product you are interested in. Find the shade you are looking to purchase and select it.
You will have a choice to BUY from our on-line retailers or you can enter your zip code in the FIND IN STORE field to find stores in your area that recently sold your product.
Looking for a specific shade? Some shades are limited editions and only sold in stores for a short period of time. Limited edition shades are featured on promotional displays and will not be found on the standard wall of products. Once these shades are sold out, there is no way to purchase them.
Click here to see our full line of our current Maybelline products.
To locate a specific product, please return to our website and click on the product you are interested in. Find the shade you are looking to purchase and select it.
You will have a choice to BUY from our on-line retailers or you can enter your zip code in the FIND IN STORE field to find stores in your area that recently sold your product.
Looking for a specific shade? Some shades are limited editions and only sold in stores for a short period of time. Limited edition shades are featured on promotional displays and will not be found on the standard wall of products. Once these shades are sold out, there is no way to purchase them.
Click here to see our full line of our current Maybelline products.