FAQ
Beleid inzake dierproeven
Hartelijk dank voor de interesse die je toont in het merk Maybelline, onderdeel van L'Oréal USA, Inc.
De producten of bestanddelen van L’Oréal worden niet langer getest op dieren. L’Oréal draagt deze taak ook niet over aan anderen. Uitzonderingen hierop kunnen uitsluitend op verzoek van regelgevende instanties worden gemaakt ten behoeve van veiligheidsdoeleinden of wettelijke voorschriften.
Hoe kom ik in aanmerking voor kortingsbonnen/samples of speciale aanbiedingen?
Helaas beschikken we niet over kortingsbonnen of samples om je toe te sturen.
Wel plaatsen we kortingsbonnen en speciale aanbiedingen in de lokale kranten, de zondagskrant, tijdschriften en in de winkels. Ook kun je speciale aanbiedingen en kortingsbonnen aantreffen op onze website onder de sectie "Nieuwigheden" door hier te klikken.
Als je onze nieuwsbrief wilt ontvangen om op de hoogte te blijven over onze nieuwste producten, speciale aanbiedingen en evenementen, klik dan hier.
Wel plaatsen we kortingsbonnen en speciale aanbiedingen in de lokale kranten, de zondagskrant, tijdschriften en in de winkels. Ook kun je speciale aanbiedingen en kortingsbonnen aantreffen op onze website onder de sectie "Nieuwigheden" door hier te klikken.
Als je onze nieuwsbrief wilt ontvangen om op de hoogte te blijven over onze nieuwste producten, speciale aanbiedingen en evenementen, klik dan hier.
Hoe kan ik achterhalen welke producten al dan niet geschikt zijn voor mij?
Om het ideale Maybelline-product en de beste kleur voor jou te vinden, kun je hier klikken. Je zult dan doorverwezen worden naar de verkenningspagina van ons productaanbod .
I used your product and would like to speak to you
We can be reached at 1-877-456-5287, Monday - Friday, 9:00 a.m. to 5:30 p.m., ET.
None of the above
You may speak with a Product Specialist directly. Please call us toll-free at 1-877-456-5287 Monday - Friday, 9:00 a.m. to 5:30 p.m., ET.
If you prefer, you may also send us an email by clicking here.
Please note if this is a detailed product question or a product problem, please call our toll-free guideline.
If you prefer, you may also send us an email by clicking here.
Please note if this is a detailed product question or a product problem, please call our toll-free guideline.
What are the ingredients in your product?
Our products have been tested to have at least a 3-year shelf life if unopened and stored at normal room temperature, during which they will retain their integrity and perform as expected.
If your product looks and smells the way it normally does, it is good to use.
Certain products, for example sunscreens, may have an expiration date printed on the product.
If your product looks and smells the way it normally does, it is good to use.
Certain products, for example sunscreens, may have an expiration date printed on the product.
What is the shelf life expiration date of a product?
I have a few items that might assist you. Click on a topic from the selection below.
Once you click on your selection, return here for our response.
Once you click on your selection, return here for our response.
Where can I buy discontinued products?
We are sorry that your Maybelline New York product was discontinued. Unfortunately, we have no way for you to purchase a discontinued product.
To see if a similar product is available in our current line, please visit our Discontinued Product section by clicking here.
To learn more about our current selection of products, please visit our Product Explorer page by clicking here.
We hope you will find another Maybelline New York product that you'll like just as much.
To see if a similar product is available in our current line, please visit our Discontinued Product section by clicking here.
To learn more about our current selection of products, please visit our Product Explorer page by clicking here.
We hope you will find another Maybelline New York product that you'll like just as much.
Where can I buy Maybelline products?
Maybelline products are available at mass market retailers, drugstores and supermarkets nationwide. We do not sell our products directly.
To locate a specific product, please return to our website and click on the product you are interested in. Find the shade you are looking to purchase and select it.
You will have a choice to BUY from our on-line retailers or you can enter your zip code in the FIND IN STORE field to find stores in your area that recently sold your product.
Looking for a specific shade? Some shades are limited editions and only sold in stores for a short period of time. Limited edition shades are featured on promotional displays and will not be found on the standard wall of products. Once these shades are sold out, there is no way to purchase them.
Click here to see our full line of our current Maybelline products.
To locate a specific product, please return to our website and click on the product you are interested in. Find the shade you are looking to purchase and select it.
You will have a choice to BUY from our on-line retailers or you can enter your zip code in the FIND IN STORE field to find stores in your area that recently sold your product.
Looking for a specific shade? Some shades are limited editions and only sold in stores for a short period of time. Limited edition shades are featured on promotional displays and will not be found on the standard wall of products. Once these shades are sold out, there is no way to purchase them.
Click here to see our full line of our current Maybelline products.